Privacy Policy

Information We Collect

We collect the information volunteered by customers when they create an account, place an order, send us a message, sign up for our newsletter, or complete a survey. We also collect aggregate information on what pages consumers access or visit. We use this information for order fulfillment, billing, identification and authentication, contacting customers, and improving the quality of our service. Collected information is not shared with or sold to other organizations, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:


It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.


We transfer information about you if TruPing.com is acquired by or merged with another company. In this event, TruPing will notify you before information about you is transferred and becomes subject to a different privacy policy.


Cookies

  • A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
  • Cookies are required to use the TruPing website.
  • We use session cookies to temporarily tie accounts to a browser. No private information is stored in the cookie and the cookie will not remain on your computer for more than a couple weeks.

Security

We take every precaution to protect our customers' information. When you enter sensitive information during the ordering process, when logging in, or when viewing your account information, the transmission of data is protected by SSL encryption, the industry standard used by banks.


Our servers are located in state-of-the-art data centers featuring redundant UPS, generator backup, and smoke detection/fire protection systems. Our location is under 24/7 camera surveillance and armed guard patrol.


Disclosure

TruPing.com may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.


Changes

TruPing.com may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified when you created an account or by placing a prominent notice on our site.


Questions

Any questions about this Privacy Policy should be addressed to info@truping.com.